"GAO: Data Needed to Assess the Effectiveness of USPS Outsourcing

http://www.gao.gov/new.items/d08787.pdf?source=ra


"GAO: Data Needed to Assess the Effectiveness of USPS Outsourcing - The U.S. Postal Service (the Service) has a long history of contracting out postal functions, such as mail transportation, mail delivery in rural areas, vehicle and equipment maintenance, and retail postal services. However, postal employees also perform many of these same functions and unions representing these employees have concerns about the scope and impact of outsourcing. The Service does not have a comprehensive mechanism for measuring results, including any actual savings; therefore, it could not provide information on the effectiveness of its outsourcing. Without cost-savings data, postal managers, stakeholders and Congress cannot assess the risk and value of outsourcing"